Terms of Service
YOUR AGREEMENT TO ACCESS AND USE SHAKE WILL INCLUDE AGREEMENT ON ALL THE CONDITIONS IN OUR TERMS OF SERVICE.
Le Shake Inc. (“Shake”, “we”, “us”, or “our”) provides its services through its website located at www.letsshake.app (the “Site”) and through its mobile applications and related services (collectively, the services, include any new features and applications, and the Site, the “Services”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”).
We may update any parts of these Terms of Service at any time. If we amend, we will post the changes at the top of this page and indicate the currency/revision date. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means. For existing users of the Services, any changes will become effective after fourteen days from being posted, except for changes addressing new functions of the Services or changes made for legal reasons which will have immediate effect. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service.
In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at www.letsshake.app/legal/privacy. All such terms are hereby incorporated by reference into these Terms of Service.
1. Using and accessing the Service
The Services: The Services are in the form of an App software accessed over the internet and via mobile devices for the purpose of sharing, updating, storing, accessing and otherwise using your own personal and business information and the personal and business information of other people in your network which each user has voluntarily uploaded or agreed to provide on the Service.
Registration Obligations: You are required to register with Shake in order to access and use the Service. If you choose to register for the Service, you agree to provide and maintain true, current and complete relevant information about yourself as prompted by the Service's registration form. Registration data and certain other information about you is governed by the Privacy Policy. No one under 13 years of age is authorized to use the Service. If you are under 18 years old, you can only use the Service with parental or guardian approval who will bear any responsibilities.
Account Security: You agree to be responsible for any act or omission of any users that access the Services under your account. You agree to immediately notify Shake of any breach of security.
Service Access: You are responsible for obtaining and maintaining any equipment and ancillary services needed to effectively connect to, access or otherwise use the Service.
Service Modifications: Shake reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Shake will not be liable to you or to any third-party for any modification, suspension or discontinuance of the Service.
Use and Storage: Shake may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on Shake's servers on your behalf. Shake bears no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. Shake reserves the right to terminate accounts that are inactive for an extended period of time. Shake reserves the right to change these general practices and limits at any time, at its sole discretion, with or without notice.
Online Services: The Service includes various services that are available via an online device, including (i) the ability to upload content to the Service via an online device, (ii) the ability to browse the Service and the Site from an online device and (iii) the ability to access certain features through an application downloaded and installed on an online device (collectively, the “Online Services”). To the extent you access the Service through an online device, your online service provider's standard charges, data rates and other fees may apply. Certain Online Services may be prohibited or restricted by your provider, and not all Online Services may work with all providers or devices in all countries.
2. Conditions of Use
User Conduct: You are solely responsible for all information, data, text, images, video or other materials (“Content”) that you upload, post, publish, display, transmit or send (collectively, “Transmit”) or otherwise use via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by Shake. Shake reserves the right to investigate and take appropriate legal action against anyone who, in Shake's sole discretion, violates this provision, including without limitation, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to do things that:
(a) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
(b) violate any applicable local, state, national or international law, or any regulations having the force of law;
(c) obtain personal or business information from anyone, excepting from those they make available on public view on the Service, without their prior consent;
(d) harvest or collect contact information of other users from the Service for the purposes of sending unsolicited communications, without their prior consent;
(e) submit to Shake Personal Data relating to third-parties without the prior consent of such third-parties;
Online Purchasing: When conducting online purchases with www.letsshake.app, you must provide true, complete information about yourself and provide a non-fraudulent means of payment. If Shake has reasonable grounds to suspect that the information you provide is fraudulent it has the right to void related financial transactions, to revoke all associated software licenses acquired via such transactions, and to refer to appropriate authorities the details of such incidents.
Credits: The Shake mobile apps use Credits (“Credits”) for the execution of various services. There may be free Credits awarded at our discretion. Paid Credits can be purchased via the respective app stores servicing your device. Shake does not handle and is not responsible for handling transactions acquiring Credits. Unless you are using a Business Account, all Credits transactions are handled by third-party e-commerce payment providers. When purchasing Credits, you are bound by and agree to the third-party payment providers’ Terms of Service.
All prices and sales of Credits are final. Neither third-party payment providers nor Shake issue refunds or transfers for completed transactions except as provided in this Terms of Service. Please note that you only purchase a limited, revocable, non-transferable license to use Credits, and you agree that you do not own them. In the event that Shake discontinues its Service, you forfeit any and all Credits earned or purchased. Shake has the absolute right to manage, regulate, control, modify, and/or eliminate Credits as it sees fit and at its sole discretion, and Shake is under no obligation to compensate you or anyone else for any resulting losses.
Refund Policy: Shake will not be liable to issue a refund if you don’t protect or use the credits according to our terms. In case of refund, payment processor's standard terms and conditions regarding refunds will apply. User refunds are exclusive of taxes previously charged to users for product purchases.
Business Accounts: If you have been provided access to your employer’s business account with Shake, then you acknowledge that your right to access and use your employer’s business account with Shake is subject to the terms of a separate agreement between Shake and your employer. Your access to your employer’s business account may be revoked by your employer at any time.
Prices: The prices set by Shake are final and Shake reserves the right to change prices at any time. In the event that Shake does change prices, Shake will provide 30 days notice notice of the change through the Service or in email to you.
International Use; Export Controls: Software available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.
Commercial Use: Unless otherwise expressly authorized herein or in the Service, you agree not to use this service or any part of it or access it in any commercial ways inconsistent with Shake’s Terms of Service. This will include, amongst other prohibitive uses, to, display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or transmit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
Data Processing Addendum: To the extent we process any Customer Personal Data (as defined in the Addendum) that is subject to the GDPR (as defined in the Addendum) on your behalf, the terms of the data processing addendum at www.letsshake.app/legal/dpa (“Addendum”), which are hereby incorporated by reference, shall apply and the parties agree to comply with such terms.
3. Third-Party Distribution Channels
Shake offers Software applications that may be made available through the Apple App Store, Android Marketplace or other distribution channels (“Distribution Channels”). If you obtain such Software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. These Terms of Service agreement here, are between you and the Service only, and not with the Distribution Channel.
Shake and you acknowledge that these Terms of Service are concluded between Shake and you only, and not with Apple Inc. (“Apple”), and that as between Shake and Apple, Shake, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.
Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS Product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
Apple has no obligation whatsoever to provide any maintenance or support services with respect to Shake.
Shake and you acknowledge that Shake, not Apple, is responsible for addressing any claims of you or any third-party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
In the event of any third-party claim that the Apple-Enabled Software or the end-user's possession and use of that Apple-Enabled Software infringes that third-party's intellectual property rights, as between Shake and Apple, Shake, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Shake and you acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of Shake’s Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third-party beneficiary.
4. Intellectual Property Rights
Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Shake, you agree not to data mine in any form, modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. If you are blocked by Shake from accessing the Service (including by blocking your IP address), you agree not to implement any measures to counter such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Shake, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Shake.
The Shake name and logos are the intellectual property of Shake. Other product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Shake. No use of any of Shake’s intellectual property displayed on the Service, can be used without our prior written permission in each instance. All goodwill generated from the use of Shake’s intellectual property will inure to our exclusive benefit.
Third-Party Content: Under no circumstances will Shake be liable in any way for any content or materials of any third-parties (including users), including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such content. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.
User Content Transmitted Through the Service: With respect to the Content or other materials you transmit through the Service or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own or have prior consent to use, all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. By transmitting any User Content through the Service, you hereby grant and will grant Shake and its affiliated companies a license to perform the actions necessary to deliver User Content to the intended recipients. You also acknowledge and agree that User Content does not include any System Data. System Data is owned by Shake. “System Data” means aggregated and anonymous user and other data regarding the Services that may be used to generate logs, statistics and reports regarding performance, availability, integrity and security of the Services. It does not include the contact information or Personal Data of your contacts. You acknowledge and agree that Shake may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Shake, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
5. Third-Party Services
The Service may provide, or third-parties may provide, links or other access to other sites, services, products, and resources on the Internet (“Third-Party Services”). Shake will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any Third-Party Service. Any dealings you have with third-parties found while using the Service are between you and the third-party only.
6. Indemnity and Release
You agree to release, indemnify and hold Shake and its affiliates and their officers, employees, directors and agents (collectively, “Indemnitees”) harmless from any from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any User Content, your connection to the Service, your violation of these Terms of Service or your violation of any rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any Indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action or inaction of such Indemnitee. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
7. Warranties Disclaimer
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SHAKE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND.
8. Liability Limits
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SHAKE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SHAKE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD-PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL SHAKE'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID SHAKE IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
THE LAWS OF SOME JURISDICTIONS DO NOT ALLOW AND ARE THERFORE NOT APPLICABLE TO THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER APPLICABLE LAWS, IT WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
9. Disputes -Arbitration
a. Agreement to Arbitrate
This Dispute Resolution by Binding Arbitration section is referred to in this Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims arising between you and Shake, shall be resolved exclusively through final and binding arbitration, in accordance with its terms, rather than referred to or settled by a court. You may assert individual claims in a small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Terms of Service, you and Shake are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator. . The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
b. No Class and Representative Actions, only Non-Individualized Relief
YOU AND SHAKE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.
c. Pre-Arbitration Dispute Resolution
Shake is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at support@letsshake.app. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Shake should be sent to 1013 Centre Road, Suite 403-B, Wilmington New Castle, Delaware, USA.19805 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Shake and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Shake may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Shake or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Shake is entitled.
d. Arbitration Procedures
Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA's Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, https://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA's consumer arbitration page, https://www.adr.org/consumer_arbitration . If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
Unless Shake and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
e. Costs of Arbitration
Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys' fees will be governed by the AAA Rules.
f. Confidentiality
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
g. Severability
If the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of the Terms of Service will continue to apply.
h. Future Changes to Arbitration Agreement
Notwithstanding any provision in this Terms of Service to the contrary, Shake agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending Shake written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).
10. Disputes -Termination
You agree that Shake, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and as a result, remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if Shake believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. Shake may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice and without any liability In the event of the termination of your account, any credits remaining in your account can be refunded. If you made the purchases via an app store or other third-party channel, its payment processor's standard terms and conditions regarding refunds will apply. If you made the purchases via the Shake website, the refund will be to your designated bank account less the transfer fees charged by our selected transfer provider. If the remaining credit is less than the transfer fees for this transaction, you agree that no refund is necessary.
11. Disputes -Users
You agree that you are solely responsible for your interactions with any other user in connection with the Service and Shake will have no liability or responsibility. Shake reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.
12. Agreement principles
These Terms of Service constitute the entire agreement between you and Shake and govern your use of the Service, superseding any prior agreements between you and Shake with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use affiliate or third-party services, third-party content or third-party software. These Terms of Service will be governed by the laws of the State of Delaware without regard to its conflict of law provisions.
13. Privacy Provisions
At Shake, we respect the privacy of our users. For details please see our Privacy Policy at www.letsshake.app/legal/privacy. By using the Service, you consent to our collection and use of personal data as outlined therein.
14. Notice for California Users
Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at Le Shake, Inc., 1013 Centre Road, Suite 403-B, Wilmington New Castle, Delaware, USA. 19805.
Please contact us at support@letsshake.app if you have any questions.